British Standard Lock Upgrade – Chesham

Booked by a customer to upgrade a deadlock in Chesham. On arrival, it was discovered that the door had not been correctly fitted in its frame meaning that the slightly wider BS standard deadlock would need to be offset in the door. Fitting it this close the edge of the door could well weaken the door.

Discussion with the customer identified that the lock upgrade was needed for compliance with their home insurance policy so we suggested upgrading the existing nightlatch which did not meet British Safety Standards to a BS 3621 high-security nightlatch.

The customer was pleased with this solution as it meant they met the requirements of their insurance policy thus reducing their premium, their home security was improved and lastly, the integrity of the door was not compromised.

It’s tricky when a customer requires a type of lock that is not the best fit with their needs however we feel that it is important to provide the best service possible and in these circumstances to be honest and say that the customer’s wishes may actually be detrimental to their security. Our professional knowledge enabled us to suggest an alternative and provide it from the wide range of stock carried.  We have completed many locksmith call outs in Chesham of late, another happy customer.